FAQs

All your questions answered in one place
Is travel insurance worth it?

A lot can go wrong when you’re traveling, and travel insurance goes a long way in protecting your health, money, and belongings while you’re on the road. Most traditional health plans don’t offer international coverage, and if they do, the deductibles for out-of- network care can be astronomical. That means if you get sick or hurt while you’re traveling overseas and don’t have proper travel insurance protection in place, you could be subject to costly medical expenses. Venbrook’s International Travel Insurance fills in the healthcare coverage gaps to provide comprehensive coverage while you’re traveling across the globe.

If you’re visiting a remote area or location without a medical facility close by, an injury or illness could quickly become expensive if you require medical evacuation to transport you to a qualified medical facility. Travel insurance covers this possibility, and can save you from life-altering expenses that can happen when you least expect them.

What is travel insurance?

Travel insurance protects your health, money, and belongings when you’re away from home. There are different travel insurance options for U.S.-based travelers and non-U.S. citizens traveling to the U.S. and other countries. Policies can be customized with additional coverage options to meet each traveler’s specific needs for your destination and experiences.

What does travel insurance cover?

Venbrook’s comprehensive travel insurance policies include health care coverage for an unexpected illness or injury, reimbursement for loss of checked luggage, and emergency medical evacuation services. Additional coverage options include adventure activities, sports, and home country coverage for non-U.S. residents traveling to the U.S. and other countries.

How do I buy travel insurance?

Venbrook’s International Travel Insurance plans are convenient and easy to purchase online.

What does Venbrook International travel medical insurance cover?

Venbrook International offers whole-trip coverage to protect your health, your trip and your stuff. We offer a robust, custom plan so you’re not over or under-insured or paying for things you simply don’t need. It includes 24/7 assistance, emergency medical coverage, trip delay coverage, baggage care and more. You can also supplement your plan with add-ons. For a detailed list of what’s included in our plans, please visit our Plans page.

When’s the right time to buy travel medical insurance for my trip?

The best time to buy travel medical insurance is right after booking your trip. This ensures you're protected against unexpected events and gives you time to review and understand your coverage before you travel. Travel protection becomes effective the day after you purchase it, but coverage only starts once you leave your home country.

How do I choose a Venbrook insurance plan that suits me best?

Selecting the right Venbrook insurance plan depends on several factors, including your travel destination, the duration of your trip, and, most importantly, the specific coverage and benefits that will help ensure a comfortable and secure experience.

For some simple guidance, Get a Quote to explore your options.

Can I extend my Venbrook International Protection plan?

Yes, all plans are extendable in daily increments with the minimum being a 5-day extension.

How do I update my personal information or coverage details with Venbrook?

You can update your personal information or modify your coverage by logging into your Venbrook account here using your email and date of birth, or by contacting customer service directly. We'll ensure your policy reflects the most accurate and up-to-date information.

Can I get a refund if I need to cancel my insurance plan?

If you cancel after it starts, you'll get a prorated refund based on how long you've had the policy, minus a $25 cancellation fee - provided no claims have been filed.

What should I do if there is an emergency while travelling?

If you're having a medical emergency, contact local emergency services right away. Call us first only if you need help finding a medical facility.

Before traveling, familiarize yourself with the emergency number for your destination, as not all countries use 911.

For other assistance, reach out to Venbrook International using the number on your travel insurance ID card. Our 24/7 support team is ready to help with urgent medical travel needs.